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Surgery Activity Data
See our practice performance.
February 2026
3,463
Total number of calls to surgery
2,054
Calls answered within 2 mins
214
Number of calls abandoned
14,680
Items issued via prescription
319
Referrals Made
218
Fit Notes Issued
1,096
Admin Comms Issued
January 2026
3,777
Total number of calls to surgery
2,296
Calls answered within 2 mins
236
Number of calls abandoned
15,586
Items issued via prescription
338
Referrals Made
360
Fit Notes Issued
2,071
Admin Comms Issued
148
Text Messages Sent and Received
84
Total digital requests submitted to practice
December 2025
3,500
Total number of calls to surgery
2,297
Calls answered within 2 mins
194
Number of calls abandoned
16,029
Items issued via prescription
346
Referrals Made
366
Fit Notes Issued
2,049
Admin Comms Issued
November 2025
3,507
Total number of calls to surgery
2,207
Calls answered within 2 mins
190
Number of calls abandoned
14,051
Items issued via prescription
321
Referrals Made
340
Fit Notes Issued
2,051
Admin Comms Issued
245
Total messages sent and received
301
Total digital requests submitted
October 2025
3,856
Total number of calls to surgery
2,814
Calls answered within 2 mins
146
Number of calls abandoned
15,468
Items issued via prescription
359
Referrals Made
351
Fit Notes Issued
2,720
Admin comms issued
September 2025
3,643
Total number of calls to surgery
2,470
Calls answered within 2 mins
173
Number of calls abandoned
15,414
Items issued via prescription
379
Referrals Made
342
Fit Notes Issued
2,260
Admin Comms Issued
August 2025
2,991
Total number of calls to surgery
2,209
Calls answered within 2 mins
107
Number of calls abandoned
13,952
Items issued via prescription
322
Referrals Made
297
Fit Notes Issued
1,838
Admin Comms Issued
205
Text Messages Sent and Received
74
Total digital requests submitted to practice
July 2025
3,488
Total number of calls to surgery
2,446
Calls answered within 2 mins
161
Number of calls abandoned
15,533
Items issued via prescription
397
Referrals Made
337
Fit Notes Issued
2,496
Admin comms issued
June 2025
3,669
Total number of calls to surgery
2,208
Calls answered within 2 mins
228
Number of calls abandoned
15,115
Items issued via prescription
409
Referrals Made
351
Fit Notes Issued
2,535
Admin comms issued
208
Text messages sent and received
91
Total digital requests submitted to practice
4,483
Appointment totals
May 2025
3,435
Total number of calls to surgery
1,878
Calls answered within 2 mins
258
Number of calls abandoned
14,459
Items issued via prescription
361
Referrals Made
309
Fit Notes Issued
2,177
Admin comms issued
194
Text messages sent and received
92
Total digital requests submitted to practice
April 2025
3,654
Total number of calls to surgery
2,229
Calls answered within 2 mins
180
Number of calls abandoned
14,530
Items issued via prescription
379
Referrals Made
332
Fit Notes Issued
1,952
Admin comms issued
March 2025
3,814
Total number of calls to surgery
2,082
Calls answered within 2 mins
254
Number of calls abandoned
15,300
Items issued via prescription
364
Referrals Made
331
Fit Notes Issued
2,206
Admin comms issued
February 2025
3,838
Total number of calls to surgery
2,112
Calls answered within 2 mins
236
Number of calls abandoned
13,838
Items issued via prescription
366
Referrals Made
336
Fit Notes Issued
2,312
Admin comms issued
281
Text messages sent and received
228
Total digital requests submitted to practice
4,420
Appointment totals
4,304
Appointment seen
116
Did not attend
Providing NHS Services
Abercynon Medical Centre
Ynysmeurig Road
Abercynon
Rhondda Cynon Taf
CF45 4YB
Telephone: 01443 740447